Writing a business English email starts by fixing your purpose and reader, then building five fixed parts: a specific subject line, a greeting that matches formality, a body that flows from context to main point to requested action, a fitting sign-off, and a tidy signature. A tone that is firm yet polite is kept through word choice and softened requests. An effective email reads clearly in one pass and names the action you expect.
- Fix your purpose and reader before typing so the email stays focused and short
- Build the body around context, then the main point, then the action you request
- Keep a firm yet polite tone using modal verbs and softened request phrases
What You Need
- A list of opening, request, and closing phrases sorted by level of formality
- Correct sample business emails to use as a structure reference for learning the pattern